FAQ's

1.  Why are some bars of soap not available until a later date?

Great question! After a batch of soap is made and cut into bars, the bars need time to harden or "cure." A 2-3 week cure time results in a longer lasting bar that is less soluble. Curing also improves the lather, which is a plus in our book! 

2.  Help! I left my lotion bar in the hot car and it melted. What can I do to save it?

Don't panic!  Place the tin in the refrigerator.  It will resolidify and be ready to use in no time. This holds true for lip balm or fragrance balm!

3. One of the bars of soap in my order has a white spot.  What is that?

Anytime you see a white spot in a bar of our soap, it is an uncolored "bit" of soap that snuck its way into the mold. It is soap. It is safe. Use and enjoy!  

4. The soap I received doesn't look exactly like the photo. The design is different and it seems darker. What's up?

The simple reason is this: our soap isn’t mass-produced. Every bar is handmade in small batches using the traditional hot process method. We pour each batch into 5-lb molds, create the designs by hand, and cut the loaf into 16 individual bars—each one unique in appearance. Because our soap is handcrafted, not manufactured, no two bars are ever exactly alike. And just like a good wine, soap continues to improve as it cures, with its colors naturally deepening over time. So, cheers to beautiful, one-of-a-kind bars!

5. Love the Beard + Hair Bar and Shave Bar, but I'm curious about the variants of color. Some Shave Bars are darker, and some Beard + Hair Bars have a green tint.  What's going on?

Nice observation! Let's start with the Beard + Hair Bar, which is made with Hemp Oil (amazing for hair!). Hemp Oil has a natural green tint, and the depth of color varies from producer or supplier. Occasionally, we receive a darker or lighter Hemp Oil resulting in a color variation of soap batches. Our Shave Bar is made with local, unfiltered  honey for added skin conditioning. Similar to Hemp Oil, unfiltered honey varies in color.  When added to soap, honey often darkens the soap. How dark depends on the ambient temperature, color of the honey, and temperature of the soap prior to molding. The recipes remain consistent, but nature always shakes things up.

Have a question? Email us at simplynoble16@gmail.com.