FAQ's

1.  Why are some bars of soap not available until a later date?

Great question! After a batch of soap is made and cut into bars, the bars need time to harden or "cure." A 2-3 week cure time results in a longer lasting bar that is less soluble. Curing also improves the lather, which is a plus in our book! 

2.  Help! I left my lotion bar in the hot car and it melted. What can I do to save it?

Don't panic!  Place the tin in the refrigerator.  It will resolidify and be ready to use in no time. This holds true for our lip balm.

3. One of the bars of soap in my order has a white spot.  What is that?

Anytime you see a white spot in a bar of our soap, it is an uncolored "bit" of soap that snuck its way into the mold. It is soap. It is safe. Use and enjoy!  

4. The soap I received doesn't look exactly like the photo. The design is different and it seems darker. What's up?

The simple reason is this: our soap isn’t mass-produced. Every bar is handmade in small batches using the traditional hot process method. We pour each batch into 5-lb molds, create the designs by hand, and cut the loaf into 16 individual bars—each one unique in appearance. Because our soap is handcrafted, not manufactured, no two bars are ever exactly alike. And just like a good wine, soap continues to improve as it cures, with its colors naturally deepening over time. So, cheers to beautiful, one-of-a-kind bars!

Have a question? Email us at simplynoble16@gmail.com.